The different statuses of a benefit

When accessing the platform, you may have noticed that your benefits may have different statuses.

You can find what each means below:

• Available - Benefit is available for opt-in / opt-out.

• Processing - If you opt-in, this will show once details are being processed.

• Ending - You are due to be opted out of the policy

• Est. Starts - Once you have opted in, this will show the estimated start date for the benefit.

• Active - Benefit is available to use!

• Opt In Ends - (date) - This will show you how long you to have opt into the benefit

• Opt Out Ends - (date) - This will show you how long you have to opt out of the benefit

The first time you log-in, some benefits might show for the first time as Processing, which means that you are opted in automatically and you will need to opt-out manually if needed.